Protect Your Time. Perfect Your Hospitality.
The 24/7 Digital Co-Host that lets you run a professional portfolio without it running your life.
Static Guides Can't Keep Up With a Growing Business.
Traditional guidebooks are where guest experience goes to die. They are hard to update, impossible to track, and guests rarely read them. Guest Manual replaces passive PDFs and basic digital guides with a proactive AI assistant that lives on your guests' phones.
The "Search" Problem
Guests won't scroll through a 30-page PDF to find how the hot tub works — they'll just text you.
The Messaging Gap
Your PMS is great at sending "Check-in" emails, but it can't answer "How do I start the heating?" in real-time.
The Content Bottleneck
Updating 40 different manuals manually is a full-time job. With Guest Manual, it's a five-minute task.
Why make the switch?
Why Property Managers are Switching to Guest Manual
Reclaim Your Evenings
Our AI handles up to 80% of common guest inquiries instantly, giving your team (and you) your nights and weekends back.
Look Like a Major Player
Deliver a sleek, branded digital experience that rivals the biggest hospitality groups, boosting your reviews and owner retention.
Enhance Your Direct Booking Strategy
Stop being a "host" for the OTAs and start owning the guest relationship. Guest Manual captures lead data from every guest — not just the person who booked — giving you a direct line to drive future stays to your own booking site.
Identify High-Intent Moments
Gain real-time visibility into what your guests actually want. When the AI sees a guest asking about mid-stay cleans or late check-outs, it flags that interest so your team can step in and provide a premium, high-touch experience exactly when it's requested.
Don't just take our word for it
Trusted by Leading Property Managers.
“Managing 75+ properties meant endless calls and texts. Guest Manual has saved us countless hours of manual communication. It's the ultimate force multiplier for our team.”
How to Get Started
Eligibility Check
We audit your portfolio and PMS data to ensure a seamless integration and high-fidelity AI setup.
Strategic Kick-off
We host a quick session to align the AI's conversational voice with your specific brand standards and revenue goals.
Portfolio Sync
Our team automates the setup, using listing data and photos to standardize your guidebooks in minutes.
Launch & Grow
Go live with your branded Guest Manual to delight guests, reduce support tickets, and drive direct booking growth.
Everything you need
What You Get With Guest Manual
The 24/7 Answer Hub
A ChatGPT-style interface that actually answers the guest's question instead of just pointing them to a link.
Portfolio-Wide Updates
Change a check-out rule or a local recommendation once, and it updates across every property in your fleet instantly.
Intent Tracking
See exactly what guests are asking. If everyone is asking how to use the coffee maker, you know exactly what to fix.
Local Expert Mode
Provide curated, operator-controlled recommendations for local coffee shops and eats that keep guests happy and off your phone.